As one of the main customer service/sales representatives at Danmar Products for the last 8+ years, I talk to people all day long. Parents, vendors, caregivers, sisters, brothers, clinicians- I talk to them all. There seem to be some common issues that people run into with our helmets. So, I thought I would attempt to address them here! Feel free to reach out with questions and concerns too:)
I think that the majority of the issues exist because there isn’t a good understanding of the modifications that we can do to our helmets. And that is probably because they haven’t been addressed in depth on our website, which is where I think most people are looking. You can see all of the modifications that you can add, but there aren’t clear explanations of the the what, why, and how.
If you are familiar with our helmets at all, you’ll know what I am referring to when I talk about the ear slings. These loop down around the ear, and in most cases, are what the chinstrap attaches to. Many of our customers order a helmet only to find that when the end user tries it on, it doesn’t fit well. It doesn’t sit right, it’s uncomfortable.
Why? Because the end user wears glasses, and the helmet wasn’t modified to accommodate them. As a result the padded temporal areas of the helmet compete for space with the arms of the glasses themselves. The helmets can push the arms of the glasses into the wearer’s head, causing discomfort. The helmets could be positioned incorrectly because the arms of the glasses are not allowing the helmet to sit where it needs to. This is why we created the Eyeglass Relief Modification (item # 3470).
Look at the below photos of a Pink stock, unmodified 9820 Soft Shell Helmet and a Royal Blue modified 9820 Soft Shell Helmet. You can see that the standard temporal pads have been eliminated in the version with the eyeglass modification. The ear slings (the loops that go around the ears) are attached to the outside of the helmet above where the eyeglass arms sit so they don’t compete for space anymore. This allows the helmet to be positioned where it is supposed to be, while the wearer is also wearing their eyeglasses!! Allowing them to be protected AND comfortable! Ingenious, right? LOL. I wish I could claim credit, but alas, I cannot. What I CAN do is tell you about it!
This modification is available on most of our helmets. The 9817 Halo Helmets, the 9820 Soft Shell Helmets, and the 9829 Full Coverage Helmets. It is also available with most of our Hard Shell Helmets too! AND, on the hard shell helmets, there is an added major benefit! Read on to find out!
Some of our friends out there are really hard on their helmets. They may not want to wear the helmet so they do whatever they can think of to take it off, which includes pulling on the chinstrap over and over. But for their own protection and safety, they are supposed to wear the helmet. So what do you do? Well, on an unmodified Hard Shell Helmet, the ear slings (here is that word again) are glued to the inner foam liner of the hard shell helmet itself. And as the slings themselves are glued to the foam, they are only going to take so much before they give, and they rip (oh no!). As the chinstrap attaches here, and the chinstrap is needed to keep the helmet on and in place, the helmet cannot be worn anymore.
I guess you’ll have to order a new one, huh…or do you?!
No, you don’t! We can add the eyeglass relief modification to the hard shell helmets too, and with that comes an added benefit. Instead of the thin rubber slings that are glued to the inner foam liner of the helmet on the standard unmodified Tan 9821 Hard Shell Helmet (pictured below), we use hard plastic slings that screw into the outer hard shell itself (see below on the Blue modified version of the 9821 Hard Shell Helmet). The result is a much more durable helmet which will last longer when the individual wearing it tries to get it off by pulling on the chinstrap.
And, we can do repairs! We know helmets aren’t cheap so why not refurbish and repair when possible…